Bid Letters Quiz

Mention the difference between Standard and Non-Standard Letters

To whom can we send the following letter type: Carta Distribuidor Mayorista ?

• Partners 1T

• Distributors

• Partners 2T

• PAMs

How would you handle a request in which the partner requires a Delay Letter (Carta de demora). Mention the possible scenarios for this request.

Describe what is a bidding process, according to Cisco.

What is the process for a partner requesting letters if the partner is Indirect and also registered?

Non Standard Letters require approval from:

• PAMs

• AMs

• Legal Department

• Back Office

Approval is required for agents to send an Standard Letter

• TRUE

• FALSE

The most updated form is from:

• October 2018

• November 2021

• January 2022

• October 2021

What are the mandatory notes for a Bid Letters case?

Which letter should be used when they request a letter for support services, the service acquired is Smartnet and they give you a Quote/Deal ID?

• Smartnet Specified Duration + BOM

• Carta Standard PSS

• Carta Contratos de PSS

• Carta Standard Smartnet