COS - Module 3 Review

(1) A way of expressing your views via means such as speaking, writing, drawing, signing.

(2) Transmitting a message from a sender to a receiver in a way that can be understood.

A ____ is anything that impedes the flow of a message from a sender to a receiver resulting in the inaccurate interpretation or non-interpretation of the message on the part of the receiver.

The ____ ( or ____ ) is the means used to convey a message. If an inappropriate means is used, the message may not reach the right receivers or may not be delivered in a timely manner.

____ from the receiver allows the sender to find out if the delivery of their message was effective.

Two categories into which communication can be classified are:

____ and ____ communication

Two examples of non-verbal communication are:

Intra-personal, interpersonal, small group and mass communication are referred to as ____ of communication.

When you communicate within yourself it is called interpersonal communication.

• TRUE

• FALSE

Communication with one other person is called ____ communication.

The GRAPEVINE is a term used to refer to formal communication occurring within an organization.

• TRUE

• FALSE