Satisfaction At Work

Herzberg proposed that job satisfaction and job dissatisfaction are ....

• ends of a continuum

• two independent entities

• working against each other

• opposing factors

According to Herzberg, dissatisfaction at work can be reduced by ...

• addressing hygiene factors

• increasing motivators

• recognition

• factors that produce satisfaction

According to Herzberg, hygiene factors include things like ... (choose 2)

• outsourced professional cleaning service

• disinfectant

• salary

• benefits

In Herzberg two - factor theory, a job with very high salary but minimum opportunity for growth, creativity and meaning, creates the ... situation

• ideal

• paypacket

• less ideal

• worst

Choose all critical psychological states important to create ideal outcomes at work (Hackman & Oldham)

• Autonomy

• Growth

• Meaningfulness

• Responsibility

• Knowledge of results

Which job design technique suggest regular changes of tasks within normal role?

• job rotation

• job enrichment

• job enlargement

A strength of Herzberg's theory is ...

• clearly illustrate how job characteristics leads to ideal outcome

• designed to be technique - based

• based on empirical interviews

Hackman & Oldham's model illustrate how changes in ... factors affect one's internal working experience.

• critical states

• characteristics

• situational

• outcomes

A problem with techniques of job design theory is ...

• not based on empirical data

• doesn't show the "how to" part

• is not applicable in real life setting

Aspects measured in JDI are ...

• salary

• promotion prospects

• experience of supervision

• experience of the work

• job recruitment process