products

What is optix?

• a program of 4 things

• its a 4 category groups that has

  customer info, ordering, billing and history

• its the dashboard of ordering

• its a 4 category group that has

  customer info, support info, welcoming and accounts

Verizon provides what type of speed?

• Good speed

• promising speed

• Symmetrical speed

• Surfing speed

What are some Traditional Plans?

• Home & family

  Mix & match

• Local Tv

  More fios Tv

• Extreme HD

  Preferred hd

• Your fios Tv

  Ultimate HD

What does NYDMA stand for?

• New York Direct Main Area

• New York Direction More About

• New York Directory main Area

• New York Direct Marketing Area

What is the Fios Channel Lineup for?

• to compare the Fios Tv packages

• to compare with different companies

• to see the internet packages

• to Navigate in the customer packages

What is Voice, TV and Bundle?

• Services

• Triple Play Services

• Plans Of Verizon Wireless

• services from Info manager

What are specialty channels?

• Karaoke Channels

  Italian Channels

  Yoga Channels

• HBO Max

  Epix

  Yoga channels

• Sport Pass

  Starz

• Karaoke Channels

  Anime Network

  Yoga Channels

What are the DRV services?

• To record and store programs.

• compare the Fios packages

• to set up and trouble shooting

• Voice features

What is the Mobile + Home Rewards?

• the customer adds their vz mobile number on the Fios acc to get a discount.

• The customer adds the billing telephone number on Fios to get a discount.

• its a new customer that gets services

Where are the sells opportunities locate within the account?

• Billing

• Productos

• info manager

• Snapshot