Comms B1

Our facial expressions, tone of voice, movement, appearance, eye contact, gestures, and posture are called _____________________.

• verbal communication

• nonverbal communication

True or False?

Sometimes our body language can send a message that is different from what we meant to say.

• True

• False

Communication can be defined as the exchange of information, feelings, thoughts and ideas.

• True

• False

What is this type of communication called?

• fingers

• hands

• sign language

• picture

When storing information it should be kept in...

• A password protected device/locker

• A folder on your desk

• Somewhere safe

• In the draw

Makaton is most commonly used for ...

• Children with learning difficulties

• Children with ADHD

• Autistic children

• People with anxiety

Individuals with a sight impairment might use ...

• Signs and symbols

• PEC

• BSL

• Braille

Which information is classed as confidential?

• Name and date of birth

• Medical history

• Address and post code

• All of the above

Give one reason why people communicate:

Storing information securely is covered under

• The Care Act

• The Data Protection Act

• Health and Social Care Act

• Children Act