Business Communication

The 3 V's of communication are:

• Verbal

• Visual

• Virtual

• Vocal

The way we carry ourselves with dignity is called

• Confidence

• First impression

• Gravitas

• Panache

Which 2 are part of the 6 C's of Communication

• Cordial, casual

• Concise, coherent

• Collective, comprehensive

• Conditioned, commanding

Which of the following is NOT a critical thinking skill?

• Probing

• Evaluating

• Analysing

Knowing about the other party is a key factor while influencing others

• True

• False

Executive presence is a

• Trait

• Skill

Which of these help build a personal brand?

• My words and actions do not align

• I perform well consistently

• I have unique skills and expertise

• I offer value only to immediate stakeholders

Stakeholders with high influence and high interest should be

• Monitored - minimum effort

• Kept informed

• Kept satisfied

• Managed closely

Which of these questioning techniques do you use to get elaborate, descriptive answers?

• Closed questions

• Yes and No questions

• Open ended questions

When there is a small gap between your target and negotiation, your choice should be

• BATNA

• ZOPA