Servicenow

What is the difference between a Save and an Insert operation when on a form?

• Insert saves the current record and keeps you on the form. Save creates a new record and takes you back to the...

• Save saves the current record and keeps you on the form. Insert creates a new record and takes you back to the...

• Save saves all the mandatory fields in the current record and keeps you on the form. Insert creates a new record and replaces it with the new content.

• The operations are the same, but Insert is an operation that saves to the database faster

Table records are displayed in a list.

• True

• False

In what order should filter elements be specified?

• Operator, Condition then Value

• Field, Operator then Value

• Value, Operator then Field

• Field, Operator then Condition

Which one of the following statements is a recommendation from ServiceNow about Update Sets?

• Before moving customization from instance with Update Sets,ensure that that both instances are different versions

• Once an Update Set is closed as "Complete", change it back to "In Progress" until it is applied to another instance

• Never use the default Update Set as an Update Set

• Use the Baseline Update Set to store the contents of items after they changed the first time.

What are two ways to generate an Event?

• Knowledge article publication

• Log entry

• Business Rule

• Workflow

What is a role in ServiceNow ?

• A role is one record in the Role [u_sys_role] table

• A role is one record in the Role [sys_user_role] table

• A role is a persona used in Live Feed Chat

• A role is a set of modules for a particular application

Which one of the following statements is true when an Administrator edits a workflow?

• When the workflow is checked out, other users with roles can make changes and add comments

• Once an Administrator saves the changes to a workflow, the workflow is immediately accessible and the changes are available to all users with roles

• when a workflow is published, the workflow is available to the person who created it but not to other users with roles

• To prevent multiple users with roles from making changes to a workflow at the same time, workflows need to be checked out before they can be edited

Which one of the following statements is correct when referring to UI Actions?

• UI Actions are only executed on the server

• Conditions can be specified to determine when a UI Action appears

• UI Actions on the Task table are not available to its extended tables

• UI Actions cannot use scripts or be scripted

What is enabled when you elevate priviledges?

• Abbility to create and modify Ws Security Profiles

• Abbility to create and modify SOAP Security Policies

• Abbility to access and modify to System Properties > Security module

• Abbility to create and modify Access Controls (ACLs)

How is a group defined in ServiceNow?

• A group defines a set of users that share the same job title

• A group is one record stored in the Group [sys_user_group] table

• A group is one record stored in the Group Type [sys_user_group_type] table

• A group defines a set of users that sharethe same location