Values-G05-Q3

Patience is not the ability to wait, it’s the ability to keep GOOD ATTITUDE while waiting.

• TRUE

• FALSE

Patience is not about how long you can wait, but how well you behave while waiting.

• TRUE

• FALSE

One way to develop patience is to rush around and try to hurry things up.

• TRUE

• FALSE

Go outside. The temperature and air circulation in a room can increase your anxiety or anger.

• Breathe

• Visualize yourself calm.

• Get some fresh air.

Avoid irrational thoughts that don’t necessarily make sense.

• Release the anxiety or anger.

• Challenge your thoughts.

• Visualize yourself calm

Go for a walk or run. Some physical activity release serotonin to help you calm down and feel better.

• Admit that you’re anxious or angry.

• Admit that you’re anxious or angry.

• Listen to music

Puts in place conditions conducive to customers, individuals and teams.

• LEVEL I LEVELMOF PROFIVCIENCY ON CONCERN FOR OTHERS

• LEVEL II LEVELMOF PROFIVCIENCY ON CONCERN FOR OTHERS

• LEVEL III LEVELMOF PROFIVCIENCY ON CONCERN FOR OTHERS

Responds to others and is attentive to the needs of others.

• LEVEL I PROFICIENCY ON CONCERN FOR OTHERS

• LEVEL II PROFICIENCY ON CONCERN FOR OTHERS

• LEVEL III ON CONCERN FOR OTHERS

Lack of effort or energy to do everyday things shows concern for others.

• True

• False

Helping charity by giving money shows concern for others.

• TRUE

• FALSE