SSA Upskill Final

TP George is requesting to book a Deposit group with 60 staterooms for his office. Who would you contact to see if this request can be approved?

• RSS

• A Supervisor

• Revenue

• MAX

TP would like to add a new booking to her group and it is past final payment. What would be the option date for the space Maria would like to add?

• Names and money are due immediately

• 7 Days

• We follow the current FIT option cycle

• Final Payment Date

Tp Vincent is requesting to swap rooms between his clients reservations. One is a family of 2 and the other a family of 4, both rooms can sleep up to 4 guests.

• Swap cabins across different occupancies within the same category

• Swap a cabin for an unallocated cabin in the inventory

• Swap cabins between bookings with the same CAT, OCC, and Price Code

• Swap cabins across different categories with the same occupanies.

Tp Angie advised her guest are seeing better staterooms online. It's within the same category and they would like to change their room. However, the stateroom is not allocated to the group. 

• Swap a cabin for an unallocated cabin in the inventory

• Swap cabins between bookings with the same CAT, OCC, and Price Code

• Swap cabins across different occupancies within the same category

• Swap cabins across different categories with the same occupanies.

Tp Collin would like to swap staterooms between four of his bookings. They are all double occupancy, booked in a SV, and they all have the same price. 

• Swap cabins between bookings with the same CAT, OCC, and Price Code

• Swap a cabin for an unallocated cabin in the inventory

• Swap cabins across different occupancies within the same category

• Swap cabins across different categories with the same occupanies.

Tp Shelly advised she has two double occupancy staterooms held, categories 11 and 12. The guests are not happy with their staterooms and would like to swap between each other. 

• Swap cabins across different categories with the same occupanies.

• Swap cabins across different occupancies within the same category

• Swap cabins between bookings with the same CAT, OCC, and Price Code

• Swap a cabin for an unallocated cabin in the inventory

True or false. When reinstating previous special faring you do not have to research the reason the special faring fell off the booking.

• True

• False

What is automatically sent 24 hours after the group creation?

• Group Quote

• Group Invoice

• Group Confirmation

• Group Information Packet

What part of a booking can an FCC be applied to? Select all that apply.

• Taxes & Fees

• Transfers and Hotels

• NCCF

• Base Cruise Fare

What is it called when we split a stateroom between multiple lines of inventory?

• Segmenting

• Maxing Out

• Cross-Referencing