
3rd Quarter in TLE 7 Quiz#1 Lesson 1

Quiz
•
Instructional Technology
•
7th Grade
•
Medium
erwin Garcia
Used 1+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Is a symbol representing several reports or multiple documents.
Multiple Documents
Internal Storage
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Is an area in diagram where control is consider transferred.
Display
Control Transfer
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Is a symbol indicating any steps that is curried out by an agent manually not automatically.
Loop Limit
Manual Operation
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Can represent resources generated or used in any type of flowchart.
Data
Document
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Is a symbol on any data that agents or customer can read whether via soft or hard copy.
Direct Data
Document
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Are assisted in knowing how a process progress across areas or people. It is very important to clarify the roles, duties and responsibilities of each call center staff or administrator.
Deployment Flow Chart
Hybrid Flowchart
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
It arranges the macro steps within a process from the top, which includes the major activity topic, to the bottom, which includes minor activity.
Top Down Flow Chart
Sequential Flow Chart
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