Letter of Complaint
Quiz
•
English
•
6th Grade - University
•
Easy
Alancia Fearon
Used 3+ times
FREE Resource
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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a reason to write a letter of complaint?
To vent anger and frustration of the goods and services
To inform a company that you would like to become an employee
To alert the individuals of a problem you have with their goods and services
To declare a lawsuit against an individual do to dissatisfaction with goods and services
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a letter of complaint?
a letter informing individuals of problems you are having with their goods and services
an antagonistic letter demanding a refund for faulty goods and services
a letter that alerts individuals to an impending lawsuit due to inaction of the company.
a letter informing an individual of their acceptance into the company
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are the types of letters of complaint?
formal, argumentative, personal, and routine
routine, argumentative, personal, and persuasive
persuasive, argumentative, personal and informal
personal, formal, routine and persuasive
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If you do not know the individual receiving the letter how should you address your closing?
Yours, sincerely
Yours, faithfully
Yours, truly
Yours, your name
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are the parts of a letter of complaint?
the subject line, senders name, address, contact information, receivers name, and address, date
salutation, body, and closing
the subject line, body, closing, salutation, senders and receivers address, and contact information
the subject line, date, receivers, and senders address, contact information and closing
the subject line, body, senders, and receivers address. contact information, closing and, salutation
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