Letter of Complaint

Letter of Complaint

6th Grade - University

5 Qs

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Letter of Complaint

Letter of Complaint

Assessment

Quiz

English

6th Grade - University

Easy

Created by

Alancia Fearon

Used 3+ times

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5 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a reason to write a letter of complaint?

To vent anger and frustration of the goods and services

To inform a company that you would like to become an employee

To alert the individuals of a problem you have with their goods and services

To declare a lawsuit against an individual do to dissatisfaction with goods and services

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a letter of complaint?

a letter informing individuals of problems you are having with their goods and services

an antagonistic letter demanding a refund for faulty goods and services

a letter that alerts individuals to an impending lawsuit due to inaction of the company.

a letter informing an individual of their acceptance into the company

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the types of letters of complaint?

formal, argumentative, personal, and routine

routine, argumentative, personal, and persuasive

persuasive, argumentative, personal and informal

personal, formal, routine and persuasive

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If you do not know the individual receiving the letter how should you address your closing?

Yours, sincerely

Yours, faithfully

Yours, truly

Yours, your name

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the parts of a letter of complaint?

the subject line, senders name, address, contact information, receivers name, and address, date

salutation, body, and closing

the subject line, body, closing, salutation, senders and receivers address, and contact information

the subject line, date, receivers, and senders address, contact information and closing

the subject line, body, senders, and receivers address. contact information, closing and, salutation