CRE Lesson 4 - internal and External barriers

A barrier is something that ______ a person from understanding each other.

• allows

• encourages

• prevents

• produces

Internal barrier is something _______ a person that prevents him/her from understanding each other.

• inside

• outside

• under

• above

External barrier is something _______ a person that prevents him/her from understanding each other.

• inside

• outside

• under

• above

Identify the correct barrier:

Lina is very organized and can work best when everything is in the proper place.

Jacob does not have any problem working anywhere even if it is messy. His desk is full of papers lying around.

Lina could not take his habits and ways and does not want to work with him.

• not enough knowledge

• information is presented badly

• not sure of responsibilites

• different working style

Identify the correct barrier:

Umairah is a teacher. One day, she got sick and she lost her voice. She was not able to teach properly in class. She was unable to talk during meetings as well.

• not motivated

• not enough communication

• physical disabilities

• not enough training

Identify the correct barrier:

Benjamin just graduated from ITE. He got his first job in an local company. During his first day, he had difficulty following his supervisor’s instructions because he does not have enough working experience.

• not motivated

• not enough communication

• physical disabilities

• not enough training

Identify the correct barrier:

Lisa and Rita do not like each other. When they were put in the same team by their supervisors, they were unable to do the task well because they refuse to communicate.

• not motivated

• not enough communication

• physical disabilities

• not enough training

Identify the correct barrier:

Sai works for an international company. He has difficulty setting up a meeting with his clients and partners from other countries as they are in different time zones.

• location

• emotions

• not sure of responsibilities

• culture

Identify the correct barrier:

Sunil was asked by his boss to sit in a meeting with their clients in the construction. During the meeting, the clients started speaking in Hokkian and Cantonese. Sunil was not able to understand and respond to the clients.

• not motivated

• not enough communication

• language

• not enough training

Identify the correct barrier:

Brandon had an argument with his mother in the morning before he went to work. He was not able to concentrate on her work. He kept thinking about how upset he was with his mother.

• location

• emotions

• not sure of responsibilities

• culture