Interpersonal Communication Skills- Effective Listening

When listening we use our ears to receive individual sounds, then we____

• use our eyes to see.

• use our brain to think of a solution for a problem

• use our tongue to taste.

• use our brain to convert the sounds into information.

Active Listening does not require attention

• True

• False

which of the following are not factors for poor listening?

• surrounding area too noisy

• lack of interest in subject

• comfortable atmosphere

• desire to quickly give response

As a listener, you should always be quick to give some advice as the speaker is speaking.

• True

• False

How can we improve our listening process?

• Scroll through social media while listening to someone.

• Have the conversation at a comfortable environment for everyone.

• Do not show interest in the conversation.

• Give your response to the speaker while they are speaking.

Paying attention is an active listening technique.

• True

• False

Which of the following are appropriate responses?

• Give advice using harsh language.

• Give wrong information.

• Brush off speaker's worries.

• Show respect when responding.

Supporting is a type of response.

• True

• False

What is Backchanneling?

• A type of response that uses facial expression and involved vocalizations.

• A type of response that is done by expressing agreement.

• A type of response that channels the back of the speaker.

• A type of response that involves silence and lack of facial expression.

Analyzing is a type of response that provides our own perspective.

• True

• False