OB Lec 1 Quiz 1

Daniel Katz identified three skills of managers, they are

• Conceptual, technical, interpersonal

• Conceptual, technical, ethical

• technical, human, informational

• interpersonal, informational, decisional

Conceptual skills

• Allow managers to visualize the entire organization and work with ideas and the relationship between concepts

• Requires communication and attention to relationships with others

• are needed to actually get the work done, they are the techniques, practices, tools and process needed by front line managers

• are a measure of managers's intelligence

Conceptual, technical and human skills

• vary according to a manger's industry and place in the management pyramid.

• are natural talents that can't be learned.

• stay the same no matter where in the pyramid a manger is, but top managers are more skilled in each area

• are performance measures used by HR to determine promotions,bonuses and raise.

Which of the following is true for technical skills?

• They can learned only through formal education

• They are required at all types of jobs with same level

• They encompass the ability to apply specified knowledge

• They are monopolized by professionals

Which of the following is true for Interpersonal/Human skills?

• They can learned only through formal education

• They are required at all types of jobs with same level

• They encompass the ability to apply specified knowledge

• The ability to understand, communicate and motivate others

8) According to Henry Mintzberg, a factory supervisor giving a group of high school students a tour of the plant may be termed as a ________.

• A) leader

• B) figurehead

• C) resource allocator

• E) disturbance handler

Which of the following functions do managers undertake as part of planning functions?

• A) defining an organization's goals

• B) implementing strategies for achieving goals

• C) executing plans to integrate activities

• D) accomplishing goals of a project