CSS-Knowledge Check 4.2

Which of the following is NOT an area of foundational knowledge that retailers look for in all employees:

• Reading

• Writing

• Sales skills

• Math

Which of the following describes a communicator who is straight to the point?

• Analytical

• Intuitive

• Functional

• Personal

Which of the following describes a communicator who wants process, detail, timelines and well-thought-out plans?

• Analytical

• Intuitive

• Functional

• Personal

Which of the following describes a communicator wants to hear about big-picture ideas?

• Analytical

• Intuitive

• Functional

• Personal

Which of the following describes a communicator who values relationships and connecting with people?

• Analytical

• Intuitive

• Functional

• Personal

Which of the following would be an appropriate use of language in an email:

• "Yes, I'm happy to help you!"

• "OK, no prob."

• "Will check w my mgr"

• "I'll run that by our Max team and get to you."

The most common workplace injuries are:

• Slips, trips, and falls

• Injuries due to improper lifting

• Injuries due to workplace violence

• Powered equipment accidents