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Day 6

Authored by bedo xceed

Fun, Computers, English

3rd Grade

Used 1+ times

Day 6
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20 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Incase CST active any bundle by mistake or asked to change his bundle agent should check the CST didn`t use from this bundle more than 50 unit or MB.

true

false

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

in Case CCA create refund request to refund team and request rejected, ACC shouldn't follow up with CST

true

false

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In case CST want to renewal internet bundle in data line , ACC should create refund in portal tool

true

false

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

ACC should create refund request If CST complain that he didn't receive the usage notification 100% or renewal reminder or received it late.

true

false

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

ACC shouldn't create refund request in case Balance disappeared and deducted with no valid reason & not reflected on CDRs

true

false

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

ACC shouldn't create refund request in case ​In Case CST subscribed on any kind of online gaming case 

true

false

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

CST should call CC to activate roaming service before travel

true

false

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