Salesforce

Quiz
•
Instructional Technology
•
Professional Development
•
Hard
Mark McKellen
Used 19+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE SELECT QUESTION
2 mins • 1 pt
The Service Operations Director of Cosmic Service Solutions would like the picklist values of the 'Status' field on the Case object modified. What options are available to modify the standard field? Choose 3 answers.
The standard values can be deleted
Additional values can be added
The values can be reordered
The standard values cannot be deleted
2.
MULTIPLE SELECT QUESTION
2 mins • 1 pt
The Account object has a one-to-many relationship with which of the following objects? Choose 2 answers
Campaign
Case
Lead
Opportunity
3.
MULTIPLE SELECT QUESTION
2 mins • 1 pt
Which of the following are standard objects available in Salesforce? Choose 3 answers.
Campaign
Role
Account
Case
Position
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
A Salesforce administrator is training new employees new to Salesforce on the basic data model. What can an object in Salesforce be compared to? Choose 1 answer.
A table of data with records and fields
A component of the user interface
A way of sharing data
A method of accessing data programmatically
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
An administrator is considering deleting a custom text field on the Account object that is thought to be no longer needed. What is true regarding a deleted field? Choose 1 answer.
The administrator must contact Salesforce support to restore data
It can be recovered within 15 days of deletion
It can be recovered within 30 days of deletion
The data can never be recovered
6.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
A manager wants to view the total expected revenue for all open opportunities related to an account on the account page layout. Which of the following can be used to display this information? Choose 1 answer.
Lookup Field
Roll-up Summary Field
Formula Field
Custom Field with Trigger
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
After creating and customizing a record page in the Lightning App Builder, customer service representatives are not able to view the new layout. What could be the issue? Choose 1 answer
The record page is invalid
The record page was saved as a draft
The record page was not assigned to any profiles
The record page was not activated
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