Vocabualry: Loyalty Programs

Miss Clark travels frequently and is a ________at the hotel.

• exclusive

• complimentary,

• repeat customer

She didn’t have to pay for the meal because it was____.

• exclusive

• complimentary,

• repeat customer

Only valid important people are allowed in this _____restaurant. 

• exclusive

• complimentary,

• repeat customer

Guests earn points by flying with the hotel____airline.

• access

• early check-in

• partner

Greg arranged a/ an ____ at his hotel because his flight arrived at seven in the morning.

• access

• early check-in

• partner

This key card gives guests ___ to all the hotel entrances. 

• access

• early check-in

• partner

A system that provides benefits for people who use a service often is_______.

• turndown service 

• reward 

•  loyalty program 

______ is an act that involves getting a bit ready for guests to sleep in before they arrive

• turndown service 

• reward 

•  loyalty program 

______ is something given in return for doing something good

• turndown service 

• reward 

•  loyalty program 

_______ means a measure of achievement

• Guaranteed

• Level 

• Enrol