POP QUIZ - Enquiries

Enquiry is an act of asking for information.

• TRUE

• FALSE

Which of the following is NOT a medium of making an enquiry?

• Emails

• Billboards

• Phone calls

• Face to face

Asking the date of your colleague's wedding to your supervisor is an example of formal enquiry.

• TRUE

• FALSE

Asking on an assignment deadline to your lecturer is an example of a formal enquiry.

• TRUE

• FALSE

Asking on the price of a product advertised in the newspaper to the salesperson is an example of a formal enquiry.

• TRUE

• FALSE

You have to decide the possible questions or enquiries before the actual enquiry process takes place.

• TRUE

• FALSE

"May I know why the parcel did not arrive?'

• This is an example of direct question.

• This is an example of indirect question.

• This is an example of polar question.

"Will the products arrive on time?"

• This is an example of direct question.

• This is an example of indirect question.

• This is an example of polar question.

"When is the deadline?"

• This is an example of direct question.

• This is an example of indirect question.

• This is an example of polar question.

Using appropriate intonation and volume are important in ensuring a successful enquiry.

• TRUE

• FALSE