Recap

Which of the following does not belong to the scientific management theory?

• Using scientific methods

• Authority and responsibility

• Work according to his ability and interest

• Mutual cooperation

Answer explanation

These are the four principles by Taylor:

(1) Science, Not Rule of Thumb;

(2) Harmony, Not Discord;

(3) Cooperation, Not Individualism; and

(4) Development of Each and Every Person to His / Her Greatest Efficiency and Prosperity:.

Taylor believed employees' motivation was...

• Good boss

• Quiet workplace

• Money

• Food

Answer explanation

Taylor believed that all workers were motivated by money, so he promoted the idea of "a fair day's pay for a fair day's work."

'Scalar chain' is included in Fayol's 14 principles of management.

• True

• False

Answer explanation

Scalar Chain is #9 in his 14 principles.

Bureaucratic management theory was developed by Max Weber.

• True

• False

Answer explanation

Bureaucratic management theory developed by Max Weber, contained two essential elements, including structuring an organization into a hierarchy and having clearly defined rules to help govern an organization and its members.

Frederick Taylor's theory had a human resource style.

• True

• False

Answer explanation

Frederick Taylor's theory had an autocratic style.