Scheduling staff

The work schedule should be approved by the ------------------- before it is posted.

• board of director

• manager

• supervisor

• Director

Supervisors need to prepare a schedule for a suitable time and place during the appraisal.

• True

• False

• May Be

• May Not Be

By ---------- and overlapping work shifts, enough employees are working during peak business hours.

• Split

• Separate shift

• Staggering

• Compress work shift

it is possible to reduce working days by more than the usual 8 hours a day, 5 days a week.

• Staggering

• Compress work week

• Separate shift

• split shift

This-------------------------- especially applies to restaurants that open for different meal periods.

• stagering

• split shift

• separate shift

• normal schedule

Every time want to see at reception counter 1 person how many receptionist you should have enough to make schedule? retention rate is 37%. 1580 Hour is the whole year available working hour.

• 8

• 7

• 5

• 6

Write down four tips for developing work schedules in the workplace

How many % of revenue is allocated to pay roll?

• 30%

• 25%

• 20%

• 40%

Staff planning is depend on_____________________ .

• Business volume,Productivity standard

• Employee available time

• Depend on casual staff available

• Depend on budget and profit

Trained employees who perform their work according to hotel’s established performance standards

• Productivity standard

• Standard operation procedure

• Service standard

• Customer standard