T-Mobile

If a customer canceled a wearable line within the past_________ (excluding CORs and No Installs), the line must be resumed before they can add a brand-new wearable line to qualify.

• 30 days

• 60 days

• 90 days

• 120 days

Do NOT call the RSL to request Temp Double of the customer’s available ECL to make the customer eligible for the offer.

• True

• false

• Maybe

• I don't know

When is the Thanksgiving?

• November 25

• November 24

• November 26

These scenarios don't qualify as adding a new line of service

• 1. Lines added to the account via COR or BAN-to-BAN moves

  2. Lines resumed from cancellation

  3.A Product Type change on an existing line

• 1. Lines added to the account via COR or BAN-to-BAN moves

  2. Lines converted from NCC/SCNC to Postpaid (a Prepaid to Postpaid conversion is eligible. This includes Legacy, Rebellion, and Metro by T-Mobile prepaid accounts.)

• 1. Lines added to the account via COR or BAN-to-BAN moves

  2. Lines converted from NCC/SCNC to Postpaid (a Prepaid to Postpaid conversion is eligible. This includes Legacy, Rebellion, and Metro by T-Mobile prepaid accounts.)

  3. Lines resumed from cancellation

  4.A Product Type change on an existing line

• 1. Lines added to the account via COR or BAN-to-BAN moves

  2. Lines converted from NCC/SCNC to Postpaid (a Prepaid to Postpaid conversion is eligible. This includes Legacy, Rebellion, and Metro by T-Mobile prepaid accounts.)

  3. Lines resumed from cancellation

  4.A Product Type change on an existing line

  5. They must first resume the canceled line (replaced with a new number for port-out cancellations) and then activate the new line to participate.

Mobile Expert uses the RSL IVR to contact TEX with or without the customer in the store.

• True

• False

ODA for Apple and Samsung watches done in error, and add a new line of service in error, will be credited as no install and not Goodwill.

• true

• False

No specific rate plan required but customers must be on a voice or Home Internet rate plan.

• True

• False

One year of Paramount+ On Us: To receive this offer, you must enroll by ______ using the process outlined on the promotional website promotions.t-mobile.com/paramountplus . Submissions may begin starting November 9, 2021.

• November 25, 2021

• December 9, 2022

• December 5, 2022

• November 9, 2021

Purchase an ____________ device on any rate plan other than Magenta Max or other Premium rate plans and get 50% off the AirPods Gen 2 ($65 via Rebate) or $65 off AirPods Pro or AirPods Gen 3 when you purchase both the iPhone and AirPods on EIP.

• iPhone 12 or iPhone 13 series

• iPhone 12

• iPhone 13 series

Get up to $1000 off the Apple iPhone 13, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 mini, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, or iPhone 12 mini_________ when you purchase it on EIP, and trade in a qualifying phone while subscribed to an eligible rate plan.

• via one-time trade-in credit and RDC

• one-time trade-in credit

• RDC

• NA