Intonation - Polite or not

Listen and decide if the second speaker sounds polite and friendly or not.

Mr Smith?

Good morning. Do come in.

• Polite and friendly

• NOT polite and friendly

Listen and decide if the second speaker sounds polite and friendly or not.

Aylesbury Electricals. Can I help you?

like to speak to Martin Turner, if he's available.

• Polite and friendly

• NOT polite and friendly

Listen and decide if the second speaker sounds polite and friendly or not.

Where do you live in England?

I live in Wales, actually.

• Polite and friendly

• NOT polite and friendly

Listen and decide if the second speaker sounds polite and friendly or not.

Do you know where the post office is?

I don't, I'm afraid.

• Polite and friendly

• NOT polite and friendly

Listen and decide if the second speaker sounds polite and friendly or not.

Can I take this chair?

Sorry, somebody's sitting there, actually.

• Polite and friendly

• NOT polite and friendly

Listen and decide if the second speaker sounds polite and friendly or not.

Good morning.

Ah. You're the new secretary, aren't you.

• Polite and friendly

• NOT polite and friendly

Listen and decide if the second speaker sounds polite and friendly or not.

Yes?

Coffee, please.

• Polite and friendly

• NOT polite and friendly

Listen and decide if the second speaker sounds polite and friendly or not.

Good morning.

Do sit down.

• Polite and friendly

• NOT polite and friendly

Listen and decide if the message is complete or more could be said.

What about Jack to open the conference?

He's an excellent speaker.

• The message is complete.

• More could be said.

Listen and decide if the message is complete or more could be said.

Are you ready?

I think so.

• The message is complete.

• More could be said.