CUSTOMER SERVICE VOCABULARY

Choose the correct definition:

to follow up our conversation

• To continue with a discussion

• opportunity to make changes or to do things differently

• a small amount of time to do something

• to finish a task by the arranged time.

Tags

CCSS.RI.11-12.4

CCSS.RI.7.4

CCSS.RI.8.4

CCSS.RI.9-10.4

CCSS.RI.9-10.4

Choose the correct definition:

to meet a deadline

• To continue with a discussion

• opportunity to make changes or to do things differently

• a small amount of time to do something

• to finish a task by the arranged time.

Tags

CCSS.L.4.5B

CCSS.L.5.5B

Choose the correct definition:

room for manouevre

• To continue with a discussion

• opportunity to make changes or to do things differently

• a small amount of time to do something

• to finish a task by the arranged time.

Tags

CCSS.L.4.5B

CCSS.L.5.5B

Choose the correct definition:

a tight schedule

• a period of time

• opportunity to make changes or to do things differently

• a small amount of time to do something

• to finish a task by the arranged time.

Tags

CCSS.L.4.5B

CCSS.L.5.5B

Choose the correct definition:

time frame

• a period of time

• opportunity to make changes or to do things differently

• a small amount of time to do something

• to finish a task by the arranged time.

Tags

CCSS.RI.11-12.4

CCSS.RI.7.4

CCSS.RI.8.4

CCSS.RI.9-10.4

CCSS.RI.9-10.4

Choose the correct definition:

that depends

• a period of time

• the answer to a question will be different in different situations

• a small amount of time to do something

• to finish a task by the arranged time.

Tags

CCSS.L.4.5B

CCSS.L.5.5B

Choose the correct definition:

ballpark figure

• a document that a supplier submits to a potential client with a proposed price for the supplier's goods or services

• the answer to a question will be different in different situations

• a small amount of time to do something

• a rough numerical estimate or approximation of the value of something

Tags

CCSS.RI.11-12.4

CCSS.RI.7.4

CCSS.RI.8.4

CCSS.RI.9-10.4

CCSS.RI.9-10.4

Choose the correct definition:

a quotation

• a document that a supplier submits to a potential client with a proposed price for the supplier's goods or services

• the answer to a question will be different in different situations

• a small amount of time to do something

• a rough numerical estimate or approximation of the value of something

Tags

CCSS.RI.11-12.4

CCSS.RI.7.4

CCSS.RI.8.4

CCSS.RI.9-10.4

CCSS.RI.9-10.4

Choose the correct definition:

off the top of my head

• to prepare for a future event or situation by thinking about what might happen

• the answer to a question will be different in different situations

• without careful thought or investigation.

• to think about (something) for a period of time especially in an effort to understand or make a decision

Tags

CCSS.L.4.5B

CCSS.L.5.5B

Choose the correct category for the following expression:

I wanted to ask if there was any possibility of...

• Making proposals

• Reacting to proposals

Tags

CCSS.L.1.6

CCSS.L.3.6