Kepuasan pelanggan disebut juga …
Kuis Pelayanan Prima
11th Grade
•20 Qs
Similar activities
Bisnis dan Layanan Quiz
11th Grade
•15 Qs
HUMAS DAN KEPROTOKOLAN MID SEMESTER 1 KELAS XI OTKP
11th Grade
•20 Qs
SOAL PKK KELAS XI GENAP
11th Grade
•20 Qs
PAS GANJIL SEMESTER 1 HUMAS XI OTKP
11th Grade
•20 Qs
LATIHAN SOAL PRODUKTIF BDP
11th - 12th Grade
•20 Qs
UH HUMAS KD 5
11th Grade
•20 Qs
SOAL UJIAN AKHIR SEMESTER 4 PKK
11th Grade
•25 Qs
Tes Prakarya & Kewirausahaan
KG - Professional Development
•25 Qs
Kuis Pelayanan Prima
Quiz
•
Other
•
11th Grade
•
Medium
Richia Servita Sari
Used 20+ times
FREE Resource
20 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Service intangibility
Service quality
Excellent service
Customer satisfaction
Brand image
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Usaha melayani kebutuhan orang lain disebut …
Pelayanan
Prima
Pelanggan
Konsumen
Loyalitas
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Pelanggan disebut juga …
Customer
Consumer
Attitude
Action
Attention
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Penampilan seseorang baik yang bersifat fisik maupun nonfisik yang mampu merefleksikan kepercayaan diri dan kredibilitas dari pihak lain disebut …
Attitude
Attention
Ability
Accountability
Appearance
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Perilaku atau perangai yang harus ditonjolkan ketika menghadapi pelanggan disebut …
Attention
Attitude
Action
Ability
Accountability
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Mendengarkan dan memahami kebutuhan pelanggan merupakan contoh dari konsep pelayanan prima …
Attention
Attitude
Action
Ability
Accountability
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Tanggung jawab dalam konsep pelayanan prima disebut juga …
Attention
Attitude
Action
Ability
Accountability
Create a free account and access millions of resources
Create resources
Host any resource
Get auto-graded reports
Microsoft
Apple
Others
Similar Resources on Wayground
20 questions
PKK MEDIA PROMOSI
Quiz
•
11th Grade
20 questions
Kewirausahaan Quiz
Quiz
•
9th Grade - University
20 questions
Quiz Pemasaran PBM Daring Ramadhan 1446 H
Quiz
•
11th Grade
20 questions
Quiz Pelayanan Prima
Quiz
•
11th Grade
15 questions
Kerjasama Efektif di Tempat Kerja
Quiz
•
4th Grade - University
19 questions
Pelayanan Pelanggan Bisnis Ritel
Quiz
•
11th Grade
20 questions
LATIHAN SOAL PELAYANAN USAHA
Quiz
•
11th Grade
20 questions
Pelayanan Prima
Quiz
•
11th Grade
Popular Resources on Wayground
25 questions
Equations of Circles
Quiz
•
10th - 11th Grade
30 questions
Week 5 Memory Builder 1 (Multiplication and Division Facts)
Quiz
•
9th Grade
33 questions
Unit 3 Summative - Summer School: Immune System
Quiz
•
10th Grade
10 questions
Writing and Identifying Ratios Practice
Quiz
•
5th - 6th Grade
36 questions
Prime and Composite Numbers
Quiz
•
5th Grade
14 questions
Exterior and Interior angles of Polygons
Quiz
•
8th Grade
37 questions
Camp Re-cap Week 1 (no regression)
Quiz
•
9th - 12th Grade
46 questions
Biology Semester 1 Review
Quiz
•
10th Grade