Day 10 (billing 2)

we can compensate customer in case of he/she level up my mistake

• True

• False

customer can pay his bill via bank check

• True

• False

Customer must pay 4 LE as extra fees when he/she pay via aman for any paid amount.

• True

• False

We can compensate CST for Individual Cases TT

• True

• False

We can’t send any TT with billing adjustment as long as line suspended

• True

• Fasle

Package removed by root operation TT SLA IS 48 H

• True

• False

Customer payment through Fawry will appear on system on spot

• True

• False

Customer Paid landline bill and matrix disable down you will make adjust status

• True

• False