Supervisor Skill Conflict pre exam

The work schedule should be approved by the Board of Directors before it is posted.

• False

• True

• May Be

• May Not Be

Limited resources are one of the causes of conflict.

• True

• False

means an employee has to work two separate periods of time for the same working day.

• Stagger work shift

• Compress the work week

• Split shift

• Part time or temporary worker

Which outcome leads to get both parties’ satisfaction? Choose the correct outcome

• Win-lose

• Lose-Lose

• Win-Win

• Lose -Win

Supervisors need to prepare a schedule for a suitable time and place during the appraisal.

• False

• True

By ---------- and overlapping work shifts, enough employees are working during peak business hours.

• Integration

• Interogstion

• Staggering

• Compromising

Acceptance, adaptation and -------------- are the application of cultural sensitivity.

• Calendar

• Integration

• Staggering

• Compromising

........................... is trying to find a middle ground between the conflicting parties.

• Accommodating

• Compromising

• Competition

• Collaboration

Which outcome leads to get both parties’ satisfaction? Choose the correct outcome.

• Win- Lose

• Win - Win

• Lose - Win

• Lose - Lose

Evaluation (performance review) is providing feedback and taking action plan.

• True

• False