Do's and Do not's - Customer service

Do's and Do not's - Customer service

10th Grade

10 Qs

quiz-placeholder

Similar activities

Business Communication: Memo Quiz

Business Communication: Memo Quiz

9th - 12th Grade

10 Qs

Teamwork Quiz 1

Teamwork Quiz 1

10th Grade

10 Qs

Selling

Selling

10th - 12th Grade

10 Qs

POB 1.03/1.04 Review

POB 1.03/1.04 Review

9th - 12th Grade

13 Qs

POBF 3.00 Study Guide

POBF 3.00 Study Guide

9th - 12th Grade

10 Qs

Word: Module 2 Test Review

Word: Module 2 Test Review

9th - 12th Grade

15 Qs

BT - Transferable Skills

BT - Transferable Skills

10th - 12th Grade

10 Qs

Do's and Do not's - Customer service

Do's and Do not's - Customer service

Assessment

Quiz

Business

10th Grade

Practice Problem

Easy

Created by

Sara Naeem

Used 6+ times

FREE Resource

AI

Enhance your content in a minute

Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • Ungraded

With customers-----

Be polite 

Be right

2.

MULTIPLE CHOICE QUESTION

30 sec • Ungraded

Staff dressing is ------

Not important 

Very important

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Using polite words is important.

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • Ungraded

Greet with ___________

Low voice

Loud and clear voice

Very loud voice

5.

MULTIPLE CHOICE QUESTION

30 sec • Ungraded

In Emirati culture we always offer ____________ to guests.

nothing

dates

dates and Gehwa

orange juice

6.

MULTIPLE CHOICE QUESTION

30 sec • Ungraded

When listening to a guest:

Use your phone

Make eye contact

7.

MULTIPLE CHOICE QUESTION

30 sec • Ungraded

When talking to guests

Ask personal questions

Ask general questions

Create a free account and access millions of resources

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

By signing up, you agree to our Terms of Service & Privacy Policy

Already have an account?