GSM Day 2

CST can get x10 times recharge offer if he use *501# after recharge

• True

• False

To recharge the damage voucher there are 5 numbers at least appears on voucher with voucher serial

• True

• False

the recharge service will be block if Customer try to enter wrong scratched numbers 3 times

• True

• False

You should check card sim serial status before recharge

• True

• False

If customer on control kix and call another operator 1 minute how many kix will deduct from his bundle

• 5 kix

• 1 kix

• 2 kix

The fair usage for Ahlawy line minutes

• 1000

• 500

• 300

If Customer on control Tazbeet and have remaining megabytes and minutes and make early renewal the remaining bundle will carry over to next month

• True

• False

If customer complain from mute issue in call it considered as

• Dropped calls

• Low voice quality

• Low coverage

If customer complain from low coverage it means there are

• 2 bars or more on network bars

• 2 bars or less on network bars

Customer can call 111 while roaming

• True

• False