Operation management

"Is a process that measures output relative to a standard and takes corrective action when output does not meet standards. "​ This is the definition of..?

• Quality progress

• Controlling management

• Progress control

• Quality control

Which one is the family of standards in Quality management's?

• ISO 8000

• ISO 900

• ISO 9000

• ISO 6000

...often require little inspection because (1) the cost associated with passing defective items is quite low and (2) the processes that produce these items are usually highly reliable, so defects are rare. ​It is the meaning of what inspection?

• high-cost, low-volume items

• low-cost, high-volume items

• low-cost, low-volume items

• high-cost, high-volume items

Choose the most full answer for inspection points of Fast food business

• Cashier

  Eating area

  Building and grounds

  Kitchen

• Cashier

  Accounting

  Eating area

  Building and grounds

  Kitchen

• Cashier

  Counter area

  Eating area

  Building and grounds

  Kitchen

• Cashier

  Counter area

  Eating area

  Reservation

Which is the best steps of effective control?

• Define

  Measure

  Compare

  Evaluate

• Define

  Measure

  Evaluate

  Monitor

• Measure

  Control

  Monitor

• Research

  Analyze

  Identify

  Control

This is the example of..?

• Random patterns

• Non-random patterns

• Non-persist patterns

• Non-active patterns

If nonrandom variations are present, then the process is considered to be ...?

• Stable

• Unstable

• Undercontrol

• Underestimated

...is defined as a sequence of observations with a certain characteristic, followed by one or more observations with a different characteristic. ​ Choose definition

• Operations

• Run

• Sequence

• Progress

Choose the best description in right orfer for the graphs

• Cycles

  Bias

  Too many dispersion

• Cycles

  Waves

  Movements

• Cycles

  Bias

  Too many waves

• Bias

  Cycles

  Dispersion

Give the definition of ... "is to assure that processes are performing in an acceptable manner". ​

• Quality assurance

• Quality control

• Operations control

• Control