Chapter 8 Training and Development

continuous effort to improve employee competency and organizational performance

Learning the knowledge and skills needed for a current job

• Training

• development

learning that goes beyond today's job and has a more long-term focus

• Training

• development

planned and systematic attempts to change the organization

• Organization Development (OD)

• Learning organization

company that recognizes the importance of continuous performance-related T&D and takes action

• Organization Development (OD)

• Learning organization

Training and Development needs assessment to …..

• determines whether training is necessary; for three levels of organization, task, and person

• focused on firm's mission, goals, and corporate plans

• focused on tasks required to achieve the firm's purpose

focused on firm's mission, goals, and corporate plans

• Organizational analysis

• task analysis

• Personal Analysis

• Training methods

focused on tasks required to achieve the firm's purpose

• Organizational analysis

• task analysis

• Personal Analysis

• Training methods

determining who would need to be trained and what they would need to be trained on

• Organizational analysis

• task analysis

• Personal Analysis

• Training methods

Instructor teaches students in a classroom setting

• Classroom training

• E-learning training

• Case study training

• Behavior modeling training