Travel Agencies in Travel and Tourism

Modern Technology has becoming more popular with Travel Agents. Travel Agents can use websites or email for certain reasons. You can help by identifying any correct answers as follows:

• Customers can book holidays and tickets to attractions

• Travel Agents create Travel Packages & sell it to customers.

• Travel agents can email tickets to customers

• It can help customers to research holidays & put together individualised holidays.

How do customers research their holidays and tailored their individualised holidays provided by the Travel Agents?

• Use the internet and download pictures and photos by Travel agents.

• Use the internet and download reviews from other websites.

• Use the internet and download other apps platform.

• Use the internet and download the individualised brochures provided by Travel agents.

Answer explanation

There are many individualised brochures are created by Travel agents.

Tourists always use customer review sites. Define the term review sites.

• Sites which provide pictures and photos of Travelling

• Sites which provide a critical appraisal of the destinations to be visited.

• Sites which provide menus of the destination to be visited.

• Sites which provide places to be visited.

Answer explanation

Review sites refers to providing comments or advised from the experience tourists uploaded in websites or social media so to encourage or discourage tourists to visit a destination for a holiday.

Why do customers prefer to book their holiday and ticket through the website or the use of email?

• It is faster and convenient

• It is cheaper and not costly.

• It is easy and faster

• It is not easy but faster

Answer explanation

Travel agents can liase with other travel providers to book seats for customer holiday and tickets for any attraction that can be done quickly through the websites or use of email which is most convenient.

Why review sites are useful and important to tourists. 

Answer explanation

Review sites allow access to information about a destination attraction or hotel which provides comments and ratings from other tourists experiences previously in the visited destination. 

Can you give several examples of review sites? 

What is the function of a Travel agent?

• A Travel agent bundled the services into packages

• A Travel agent act as a provider who bundled holiday components into packages

• A travel agent promote, advice and sell holiday packages to customers

• A travel agent show and provide places of interests

Answer explanation

A Travel agent is a holiday representative who helps to sell the holiday packages which consists of several holiday components including transport costs, accommodation and meal provided by tour operators.

A holiday packages consists of at least 2 holiday components. What are these 2 components?

• Transport and Accommodation

• Transport and Tour

• Transport and Attraction

• Transport and Meal

Answer explanation

An essential travel packages must at least consists of 2 holiday components which is transport and accommodation. Meals and Attractions are optional components.

Identify five ancillary services that a tourist can obtain from a travel agency

Answer explanation

Car Hire

Foreign Exchange

Purchase of tickets for attraction

Arranging visas, insurance

Booking transfers at the airport

Give advice

Book airport parking