Verbal Communication Quiz

When listening to someone what should you be doing?

• slouching

• talking

• paying attention and asking questions

What are the methods of conveying messages? Choose all the correct answers.

• talking over the phone

• sleeping

• giving a presentation

Which of these is not a form of verbal communication?

• facial expressions

• communicating face-to-face

• video conferencing

What is the purpose of verbal communication in the workplace? Choose all the correct answers.

• establishing relationships

• sharing of opinions

• clarifying information

Which one of these is a form of verbal communication?

• Shaking hands

• Talking professionally

• nodding your head

Which of these is considered informal verbal communication?

• Fiona motioned to her friend that her boss' wife was pregnant.

• A memo about the staff party was sent out to all staff members.

• Word got around that the boss was wearing a hairpiece.

Which of these is not a quality of communication of females?

• Talks to create and maintain relationships

• Talk used to gain control over situations and others

• More expressive

Which of these is not a quality of male communication?

• Communication reflects more certainty

• Talk is more instrumental

• Uses talk to build rapport in relationships

Which of these is not good verbal communication skill?

• Use of acronyms when sharing in the staff meeting

• Maintaining eye contact

• Speaking clearly

A workforce with diverse backgrounds will need strong verbal skills to reduce communication barriers that occur from language or cultural differences.

True or false

• False

• True