Communication Unit Quiz

How many parts can effective communication be broken down into?

• 2

• 3

• 4

• 5

What does listening involve?

• Interpreting what we hear

• Giving meaning to what we have heard

• Hearing the words that are being said.

What does understanding involve?

• Interpreting what we hear

• Giving meaning to what we have heard

• Hearing the words that are being said.

What does responding involve?

• Interpreting what we hear

• Giving meaning to what we have heard

• Hearing the words that are being said.

How much of our time do we spend communicating with others?

• 100%

• 50%

• 75%

• 25%

Verbal communication is...

• a communication technique in which the listener shows a clear understanding

• the use of sounds and words to express yourself, especially in contrast to use gestures or mannerism

• the process of communication non-verbally through conscious or unconscious gestures and movements

• the imparting or exchanging of information

Communication is much more of a science than an art.

• True

• False

How many steps are there to consider when listening?

• 2

• 3

• 4

• 5

The foundation of a good relationship is...

• talking

• hearing

• trust

• listening

Listening is a skill and it can be learned and practiced.

• True

• False