DIPBUS S2(G370-371) WQ-9

Memo is a short message from person to another in the ___________business or organization.

• same

• different

• local

• international

___________ have no salutation line and no signature area at the end.

• memorandums

• Letter

• Emails

• All of above

What is the final step in developing a business financial plan?

• Financial Assessment

• Completing the financial worksheets

• All of these are correct

• Completing the financial statements

Which of the following is included in a financial plan?

• Financial worksheets

• Cash flow projections

• Financial statements

• All of these are included in a

  financial plan

A way to minimize risk by spreading out investment is known as:

• Diversification

• Business strategy

• Marketing

• Non above

How many types of innovations are there?

• 2

• 7

• 15

• 10

How would you interrupt someone politely when they are talking?

• Excuse me, but can I say something?

• Hold your hand up and say, "It's my turn now".

• Just catch their eye until they understand what you want

• Put your hand on their arm and say, "Excuse me".

What does SMART stand for?

• Special, Measurable, Ambitious, Realistic, Timely

• Specific, Memorable, Achievable, Realistic, Timely

• Specific, Measurable, Achievable, Realistic, Timely

• Non Above

A discussion to reach a solution to a conflict is called as _________.

• compromise

• negotiation

• walk away

• collaboration

It's a form used to distribute cleaning tasks and responsibilities to employees.

• Booking Form

• Cleaning Rota

• Customer Records

• Cleaning Form