MGT2013

2.     Which one of the following types of conflict is based on how the work gets done?

• process conflict

• relationship conflict

• task conflict

• role conflict

3.     Molly is a party animal, loud, friendly, bluntly outspoken. Megan is quiet, tactful, and clearly disapproving of Molly's lifestyle. It's no wonder the two do not work well together. This is a type of ________ conflict.

•  task

• process

• relationship

• interpersonal

4.     Conflicts can be resolved by withdrawing from them or suppressing them. This conflict management technique is known as ________.

• compromising

• yielding

• accommodating

• avoiding

5.     A work team ________.

• focuses on efficiency rather than collaboration

• has shared leadership roles

• measures performance based on its influence on others

• cannot be quickly refocused or disbanded

6.     Five employees on the production line working together determine which person is performing which tasks, who becomes a member of the team, and what resources are needed to accomplish the work. These employees do not have a specific leader. These employees comprise a ________ team.

• problem solving

• self-managed

• virtual

• functional

7.     Strato Engineering, a technology product company, formed a team to develop the next generation of the company's model CVF-D. The team is composed of employees from various functional areas. This is a ________ team.

• problem-solving

• self-managed

• virtual

• cross-functional

8.     An organization brings together members from various departments such as marketing, accounting, human resources, and finance to form a team. This is an example of a ________ team.

• cross-functional

• problem-solving

• self-managed

• functional

9.     Team 3 has been working together for several years, implementing modifications to the company's current product. None of the members of this team are at the same location. They utilize a variety of graphic-electronic technologies to view the product onscreen in three-dimension at each location simultaneously. Which one of the following is the best way of describing Team 3?

• problem-solving

• self-managed

• virtual

• cross-functional

10.     Which one of the following is a benefit of global teams?

• Communication problems are less likely in global teams.

• Global teams usually have a greater diversity of ideas

• There is a greater trust among team members.

• ) Stress and tension are uncommon in global teams.

Global teams are associated with high levels of groupthink. 

• TRUE

• FALSE