Week of Oct 19

Week of Oct 19

9th - 12th Grade

30 Qs

quiz-placeholder

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Week of Oct 19

Week of Oct 19

Assessment

Quiz

Fun

9th - 12th Grade

Medium

Created by

Sinclair DECA

Used 1+ times

FREE Resource

30 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following business resources provides information about the company's dress codes and

vacation policies, and general rules for appropriate behavior:

Productivity manual

Customer newslette

Employee handbook

Personnel record

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

To be able to better understand and follow directions on the job, employees often

ask questions.

do research.

review notes.

practice tasks.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

. Which of the following usually is a benefit of listening to others and trying to understand what they are

saying in order to respond appropriately:

Respect of coworkers

Access to management

Guaranteed promotions

Fewer assignments

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What communication style is most appropriate to use when you are providing a friend with personal

advice?

Formal

Judgmental

Empathic

Businesslike

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should employees keep in mind when trying to be objective while defending their ideas?

It might be difficult to explain the data.

Managers may be too busy to ask questions.

Others may have different opinions.

The result might be office conflict.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a true statement about listening skills while handling telephone calls:

. It is easy to listen while carrying on other activities.

Being a good listener requires active listening skills.

Listening is a natural skill that doesn't require practice.

If you listen very carefully, you will not have to ask questions

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following message closings is the most appropriate to use for a businessperson who is

sending formal e-mail correspondence:

Greetings

Regards

THX

Affectionately

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