Which of the following business resources provides information about the company's dress codes and
vacation policies, and general rules for appropriate behavior:
Week of Oct 19
Quiz
•
Fun
•
9th - 12th Grade
•
Medium
Sinclair DECA
Used 1+ times
FREE Resource
30 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following business resources provides information about the company's dress codes and
vacation policies, and general rules for appropriate behavior:
Productivity manual
Customer newslette
Employee handbook
Personnel record
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
To be able to better understand and follow directions on the job, employees often
ask questions.
do research.
review notes.
practice tasks.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
. Which of the following usually is a benefit of listening to others and trying to understand what they are
saying in order to respond appropriately:
Respect of coworkers
Access to management
Guaranteed promotions
Fewer assignments
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What communication style is most appropriate to use when you are providing a friend with personal
advice?
Formal
Judgmental
Empathic
Businesslike
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should employees keep in mind when trying to be objective while defending their ideas?
It might be difficult to explain the data.
Managers may be too busy to ask questions.
Others may have different opinions.
The result might be office conflict.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is a true statement about listening skills while handling telephone calls:
. It is easy to listen while carrying on other activities.
Being a good listener requires active listening skills.
Listening is a natural skill that doesn't require practice.
If you listen very carefully, you will not have to ask questions
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following message closings is the most appropriate to use for a businessperson who is
sending formal e-mail correspondence:
Greetings
Regards
THX
Affectionately
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