Technology Troubleshooting 101

what is troubleshooting?

• the process used to fix a problem

• It is a fight between 2 computers

• Getting rid of computer viruses

• a fun game to play during free time

what is NOT a solution for fixing a monitor that has suddenly turned black.

• press the power button on monitor

• wait for the computer to turn white

• move the mouse to reactivate the monitor

• check to see if power cord is plugged in

this picture means?

• the computer does not give out a sound

• the sound is too loud

• no talking in the classroom

• radiation leak

when your computer doesn't work, you must (a)  

• break your computer
• check the cable connections
• call the doctor
• give up

How is your mouse connected on your computer in the classroom?

• rope

• USB cord

• string

• electric cable

Choose one solution for the following problem: the computer is FROZEN.

• turn up the heat in your room.

• Press and hold the Power button for 5-10 seconds to force the computer to shut down.

• Unplug all plugs on the computer and plug them back in
• shake your mouse

Choose one solution for the following problem: the sound isn't working.

• Check the volume level
• Use different headphones
• Buy speakers
• restart you computer

What fixes almost every digital device problem? (a)  

• Geek Squad
• Bang it hard
• tap it quickly
• power off and restart

Your chromebook suddenly shuts off. What is the first thing you should check?

• If the device is charged

• If you changed the background color to black

• If someone hacked your computer

• If aliens turned it off

What is the Google tool you use to get your assignments and turn them in?

• Docs
• Classroom
• Gmail
• Drive