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WSS
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Fun, Professional Development
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Professional Development
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Medium
SERGIO PAULO ABREU BRAZUNA
Used 2+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Identifica o colega que esta na loja de Silves
Jose Palma
Fabio SIlva
Eduardo Marques
Susana Franco
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Identifica o Colega que esta na loja de Ponte de Sor ?
Vanda Palma
Diogo Pulga
Eduardo Marques
Sonia Cunha
3.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Quem é o Pelouro de MarketPlace da WSS ?
Rui Branco
Miguel Remedios
Miguel Barbosa
Ricardo Adams
4.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Quantas lojas tem a DOP ?
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Na entrega de uma encomenda ao cliente que devo fazer ?
Entregar o mais rapido possivel porque tenho modis para tratar
Fazer uma venda complementar na entrega ( acessorio e/ou serviços )
deixar esperar o cliente e atender outros clientes
ligar ao 112
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
No NSS a tabela a escala de avaliação é ?
de 0 a 6 Detrator, de 7 a 8 Neutro, 9 a 10 promotor
de 0 a 4 Detrator, de 5 a 7 Neutro, 8 a 10 promotor
de 5 a 10 Promotor
de 5 a 8 é Neutro
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
LIMITES DE PAGAMENTOS EM NUMERÁRIO
Não pode aceitar
pagamentos em numerário em Cheque .
Não pode aceitar
pagamentos em numerário em transações de valor igual ou superior a €
1.000 (mil euros), quando o cliente for um *sujeito passivo de IRC ou
*sujeito passivo de IRS com contabilidade organizada.
Não pode receber ou
efetuar pagamentos em numerário em transações de valor igual ou
superior a € 500 (três mil euros);
Não pode receber ou
efetuar pagamentos em numerário
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