The Communications Process

The process of preparing the message before it is sent to the receiver is called ______________ .

• decoding

• transmitting

• encoding

• receiving

The last step in the communications process is ___________ .

• Transmitting

• Decoding

• Feedback

• Encoding

Phone, email, voice, text, or someone waving their hand are all examples of _____________ that are used to send and receive messages.

• Receivers

• Channels

• Feedback

• Decoding

The process of the receiver thinking about and interpreting a message is called ______________ .

• Encoding

• Decoding

• Transmitting

• Channeling

Before encoding a message, the sender will ___________ about the message, who it's for, and how they will share it.

• think

• transmit

• encode

• decode

If a person misunderstands communication from another person, there has been a problem with ____________ the message.

• encoding

• decoding

• transmitting

• channeling

Once the sender has thought about and encoded the message, they select a ______________ in order to send it.

• transmission

• channel

• decoder

• receiver

When the sender has selected the channel for the message, they are ready to _______________ it.

• feedback

• encode

• decode

• transmit

Effective communication happens when...

• The sender encodes the message and the receiver decodes it incorrectly.

• The sender decodes the message before sending it to the sender.

• The sender encodes the message and the receiver decodes it exactly the way the sender intended.

• The receiver properly encodes the message received by the sender.

The ___________ is the one that encodes the message.

• Receiver

• Sender

• Decoder

• Channel