Problem Solving Techniques

What does 'Incremental' mean?

• Everything happens at once

• Steady increase and decrease of something

• An increased mental power for maths

• An incite to ones mind

What are the '5 Whys' used for?

• To identify the effects of the cuases

• To identify the 'Trivial Many'

• To point the balme at someone

• To get to the 'Root Cause' of a problem

What is 'Pareto's principal'?

• 80% of the causes come from 20% of the effects

• 90% of the effects come from 20% of the causes

• 80% of the effects come from 20% of the causes

• 20% of the causes come from 11% of the effects

State the 4 stages of the 'Continuous Improvement Cylce'

• Cut, Copy, Paste, Undo

• Plan, Direct, Count, Arrive

• Plan, Do, Check, Act

• Naughty, Elephants, Squirt, Water

What two areas on a 'Pareto chart' are identified?

Select two

• Trivial Few

• Vital Many

• Vital Few

• Trivial Many

What does the acronym 'TIMWOODS' relate to?

• 5 Whys

• Pareto Charts

• Ishikawa Diagrams

• 8 Wastes

How can a 'Mind Map' ai in problem solving?

Select 2

• Visualisation of the problem

• Identify all possible problems easily

• Stops others sharing the points of view

• This technique isnt used in problem solving

What is meant by the term 'Root Cause'?

• A dental problem

• A problem with directions on the sat nav

• An infected root of a plant

• The cause of something