Hospitality Sector-Accommodation

What is hospitality?

• Providing directions to people

• Looking after people and making them feel welcome

• Offering food and shelter to a guest

How many sectors in the hospitality industry?

• 3

• 6

• 4

• 5

What does QSR stand for?

• Quality Service Restaurant

• Quick Service Restaurant

• Quality Solutions & Results

What are three examples of accommodation providers?

• Hotels, Bars, Catering

• Motels, Hotels, Cafes

• Hotels, Restaurants, Backpackers

• Motels, Hotels, BnB's

Hotels provide accomodation and sometimes food and beverage services for guests on holiday or business?

• True

• False

What is the main function of the reservations department in a hotel?

• To make bookings for activities and rental cars

• To take booking for the restaurant

• To take bookings for accomodation

• To check guests into their rooms

Which position is the most senior and responsible for the overall running of the business in the accommodation sector?

• Assistant General Manager

• Food and Beverage Manager

• Front Office Manager

• General Manager

Who does the Executive Chef report to in a hotel?

• The Restaurant Manager

• The Food and Beverage Manager

• The Assistant General Manager

• The Front of House Manager

What is the Front of House Manager responsible for?

• The reception area and allocation of rooms

• The operations of the restaurant

• The food and beverage outlets

Who does the Executive Housekeeper resport to?

• General Manager

• Assistant General Manager

• Food and Beverage Manager

• Front Office Manager