Introduction to Front Office Services 1

Introduction to Front Office Services 1

12th Grade

10 Qs

quiz-placeholder

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Introduction to Front Office Services 1

Introduction to Front Office Services 1

Assessment

Quiz

Other, Specialty

12th Grade

Practice Problem

Medium

Created by

Kyle Remo

Used 23+ times

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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Hotels can be divided into the following, EXCEPT?

Commercial

Resort

Tourist

Villager

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

2.Which is the following section NOT under Front Office Department?

Cashiering

Concierge

Laundry

Reception

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which one of the following is most important in a receptionist, to ensure good personal presentation?

Clothes that are colorful

Clothes that are neat and clean

Fashionable jewelries

Shoes that are fashionable

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who is the front office staff tasked to ensure quality service by making effective decisions in reservation policies and room assignments?

Front Desk Supervisor

Reservation

Reservation Agent

Front Office Manager

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the rating system that classifies hotel based on its quality?

Level Rating

ISO

Smart Rating

Star Rating

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In the Philippines, which government agency is tasked to regulate the star rating?


DepEd

DOA

DOT

DOTR

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which bedding type is about one-half the size of a standard king bed?

Single Bed

Double Bed

Twin Bed

Queen Size Bed

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