INTRO TO HOSPITALITY

What is Hospitality ?

• the reception & entertainment of guests,visitors or strangers with liberality and goodwill

• derived from hospital, hospice & hostel, a medieval house of rest for travelers and pilgrims.

• includes Hotels & Restaurants.

• All answers are correct

The following is the scope of the hospitality industry, except....

• Food Services

• Bevereage Services

• Transportation Services

• Accomodation Services

Following are the FB that offered services to the guests need, except .....

• Fine Dining Restaurant

• Cafetarias

• Club House

• Public House

Hotels Motels/budget hotels Motor homes Resorts/chalets Condotels Travel lodges Residential suites Rest houses,etc..can be called...

• Travel & Tourism Sector

• Lodging Sector

• Food Service Sector

• Food Service Industry

There are 2 types of Food service operation .....

• Public House & Institutional Food services

• Hotel & Restaurant Food Services

• Institutional & Comercial Foodservices

• Comercial & Restaurant Food Services

Manufacturing and Industrial Plants, Commercial and Office Buildings, Hospitals, Colleges Universities/Primary Secondary Schools, In-transit Foodservice (airlines/railways), Recreation and Sports Center

including category...

• Institutional Food Services

• Food Contractors

• Tourism Food Services

• Commercial Food Services

There are three (3) basic commercial food service operations, except....

• Independents

• Canteen

• Chain Restaurants

• Franchises

PEOPLE IN FOOD SERVICE can be grouped into three (3) general categories, except...

• Customer Services

• Managers

• Production personnel

• Service personnel

There are three (3) levels of managers, except.......

• General Manager

• Top managers

• Middle managers

• Supervisor

Chef profession belongs to the category.....

• Service Personnel

• Foor Servers

• Production personnel

• Important Personnel