Vivek Chetana - Life Skills Prework Quiz

Communication is

• A Skill

• A Process

• A Talent

• A Science

1. Communication requires two things. These are...

• Sender and receiver

• Speaker and listener

• Transmitter and receiver

• Writer and reader

Miscommunication happens because

• The listener is not listening

• The speaker is not speaking clearly

• Both are speaking at the same time

• There is noise between the two

Communication is prevented by

• External and internal factors

• Background noises

• Language differences

• Cultural differences

Empathy is best defined by

• Empathy is a part of sympathy

• Empathy allows individuals to respect other

• Empathy means that people have the freedom to do and say what they please

• Empathy gives an understanding of others’ emotions

Developing empathy

• a. Can be learnt an applied at any time

• b. Should be started very early in life

• c. Cannot be learnt after a certain age

• d. Is forgotten very fast as it is a forced skill

1. The key to developing empathy is

• Listening

• Nodding one’s head

• Understanding the gist of the conversation and replying fast

• Not interrupting in a conversation