HILTON REFRESHER
Authored by Keneth Panganiban
Education, History, Other
1st - 5th Grade
Used 2+ times
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16 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In what year did Waldorf Astoria RAK officially open the door for the guests?
2013
2015
2012
2011
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Waldorf astoria has been awarded a Safeguard label from bureau Veritas for?
for maintaining a luxury service for the guest
for giving a high end service to the guest
for maintaining the highest health and hygiene standards
none of the above
3.
FILL IN THE BLANK QUESTION
1 min • 1 pt
A program builds on our already rigorous cleaning standards to provide complete peace of mind when you stay with any of Hilton’s 18 brands.
4.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What are some of the important touch points for the guestroom that has to be sanitized during service.
Light, lamps, switches, and electronic controls
Handle and knobs
Chairs and table
Remote controls, telephones, and clocks
Bed and bedding
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which is the most important factor or our focused on SALT dashboard?
Overall experience, Overall service, Overall accomodation
Overall experience, Cleanliness of guestroom, Safe, Clean and Disinfected Environment
Cleanliness of Guest Room, Problem Incidence, Overall Service
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Disinfecting brands which is currently partnered by HILTON in compliance of CLEANSTAY PROGRAM
Lysol
Dettol
Sagrotan
Napisan
All of the above
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In a room cleaning standard procedure, How many times we should ring/knock the door before entering?
4 times, followed by knocking
2 times, followed by knocking
3 times, followed by knocking
1 time, follwed by knocking
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