Daimler Process- Proserv

Proserv application can be used by whom?

• Anyone

• Registered customers only

• Only DICV personals

• Dealers only

• Dealers, registered customers and CCRepresentatives, DICV personnels

Proserv application is used for

• placing orders only

• placing orders, review orders and book for services

• only to book the services

For 24X7 road side assistance, customer needs to contact at

• 1800-300-12345

• 1810-310-12345

• 1800-301-12345

How many years warranty is provided by BharatBenz to its customers?

• 4 years

• 5 years

• 6 years

• 7 years

On the home page of proserv, customer can view the details of which options below under vehicle details

• HDT

• MDT

• Buses

• None of the above

Bharatbenz has extended the annual maintenance contract from 1st May 2021 and ending after 1st May 2021 for how many months?

• 2 months

• 3 months

• 4 months

Can customer buy Insurance Renewal from Proserv application?

• Yes

• No

In case customer books the services for Kerala state, what time he needs to report the vehicle to the workshop?

• between 9-10AM

• between 8-9AM

• between 10-11AM

Which conditions fufill the return policy of ordered parts from Proserv Application?

• excess or short parts received

• damaged parts

• wrong part received

• do not require the part

Online ordered part can be returned within the timeline of

• 48 hours of delivery

• 72 hours of order placed

• 24 hours of delivery

• 72 hour of delivery