day 8

day 8

Professional Development

7 Qs

quiz-placeholder

Similar activities

What is and what is not?

What is and what is not?

Professional Development

11 Qs

Supply-PKT-Dec-1

Supply-PKT-Dec-1

Professional Development

10 Qs

Bloom's Taxonomy Refresh

Bloom's Taxonomy Refresh

Professional Development

10 Qs

Music

Music

KG - Professional Development

10 Qs

QUIZ 1 - RIZAL

QUIZ 1 - RIZAL

KG - Professional Development

10 Qs

Training Invited List

Training Invited List

Professional Development

10 Qs

Introduction of Cannabis

Introduction of Cannabis

10th Grade - Professional Development

10 Qs

Drive Thru Lane Sensor

Drive Thru Lane Sensor

University - Professional Development

10 Qs

day 8

day 8

Assessment

Quiz

Other

Professional Development

Practice Problem

Medium

Created by

boba sayed

Used 3+ times

FREE Resource

AI

Enhance your content in a minute

Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...

7 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

1- Customer can change family filter user name through

111 after verification

Couldn’t be changed

Couldn’t be changed

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

2- Any SLA should be calculated from next day even TT

True

False

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

3- In case we found IPs on option pack order but no IPs on matrix we will

Send TT

Direct customer to branch

Transfer call to technical support

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

4- Change phone as per customer request SLA such as normal follow new account

True

False

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

5-Customer can change his/her mobile number via branch only

True

False

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

6-Customer can cancel family filter service via 111

True

False

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

7- What is your action if cst informed us that his adsl number is changed to another number but you didn't found order for new line

inform cst to follow with branch

create tt for the old number mentioning the new number

Both answers are wrong

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

Already have an account?