Business Strategy

Which of the following is a support activity?

• inbound logistics

• customer service

• technology development

• operations

The resource-based view (RBV) of the firm combines the following perspectives:

• the primary and support activities of the firm.

• the interrelationships among the primary activities of the firm and corporate management.

• the internal analysis of the firm and the external analysis of the industry and competitive environment.

• the industry and the competitive environment.

Mass customization permits companies to manufacture unique products in relatively ________ quantities at ________ costs.

• large; higher

• large; lower

• small; higher

• small; lower

________ tracks the evolution of environmental trends, sequences of events, or streams of activities.

• Environmental scanning

• Environmental monitoring

• Environmental surveying

• Competitive intelligence

Which of the following is not an input process to develop forecasts?

• environmental scanning

• competitor intelligence

• stakeholder management

• environmental monitoring

A change in MTBF affects what?

• Inventory

• Positioning

• material cost

• project management

Which market segment places the most importance on reliability?

• Traditional

• Performance

• Low End

• Size

If a multinational firm is unable to understand how the assets of the acquired company would fit with their own lines of business, this can lead to

• expansion

• divestiture

• cost savings

• acquisition

In some industries, low switching costs can act as an important barrier to entry.

• True

• False

Once established, competitive advantages last forever whether the firm is in a high technology environment or not.

• True

• False