Tools we use

Where do you check how many days off you have left?

• Confluence

• Zendesk

• Teams

• Bamboo

Where do you escalate pending withdrawal?

• Bamboo

• Teams

• CRM calendar

• Zendesk

Where do you request a sick leave?

• Teams

• Confluence

• Bamboo

• Zendesk

Where do you send an e-mail to a player?

• Teams

• Confluence

• Zendesk

• Bamboo

Where do you answer chats from players?

• Zendesk

• Confluence

• Teams

• Back Office

Where do you check information about players account?

• Zendesk

• Confluence

• Teams

• Back Office

Where do you escalate a stuck game round?

• Zendesk

• Back Office

• Teams

• Confluence

Where do you check how to close a players account?

• Teams

• Back office

• Bamboo

• Confluence

Where do you check how many spins a player should get as a daily reward?

• Bamboo

• CRM calendar

• Back Office

• Confluence

Where do you check the details of the welcome offer?

• Confluence

• Back Office

• Zendesk

• CRM Calendar